For those who care, I ended up digging through my old e-mails and found the contact info for the old president of Getgames.ca. I fired off an e-mail on Wednesday or so and figured I'd never hear anything... so imagine my surprise when I actually got a response from the guy!
I'm going to see if he can make some real assurances that I won't be charged for these missing games AND that I won't have to go through the kind of 'Dog The Bounty Hunter' shenanigans to track these people down again if I have a simple question. If he can sufficiently mollify me, I might resubscribe again... I'll keep you posted... all 2 of you who care :)