What is it with me and customer service this week. First I get the crappiest meal ever served at Swiss Chalet, now I have stuff go on with my HD cable!
A day or two ago, we started getting a message when we tried watching Discovery HD that said something along the lines of "This channel not available. Press info for more..."
Of course, pressing Info didn't tell us anything so tonight I called Cogeco to see if it was just some weird thing going on with the cable. Turns out that Cogeco had a glitch in their system FOR THE LAST YEAR that had Discovery HD (and HDNet, which is some channel I have never even glanced at) lumped in with the standard HD cable bundle. So now I get A&E HD (woop de doo) but in order to watch Discovery HD, I have to pay an extra $6/month. I can't get it any other way.
Grr...
On the one hand, I probably spend more on coffee in a week than that and we could easily afford it. On the other, it's really annoying that one of the, if not THE, best HD channel is now something I have to pay extra for after a year of getting it lumped in with the standard HD stuff.
Sigh. At least I get 2 months of it for free before I have to decide if it's worth dropping the extra $6/month on it or not.
No comments:
Post a Comment