Monday, November 03, 2003

I was watching Venture tonight and they are doing a neat thing called, "Back To The Floor" for the next few weeks. They take the CEO's and presidents of major corporations and send them back to the bottom of the corporate ladder to see if they can actually do what their company expects of the grunts on the floor.

Tonight they did the segment on the Delta chain of hotels and it was neat to see the boss of the entire chain busy scrubbing toilets and getting yelled at by the chef when he didn't ladle out the soup fast enough. Even more impressive was that after 3 days of this he actually went back to the boardroom and had a lot of things he wanted to change to help make life better for the grunts as well as improve the chain on the whole.

I think a lot of businesses would benefit if the people running the joint would spend 2-3 days a year going back to the frontlines and getting their hands dirty so that they could see firsthand what policies work and what don't and maybe come up with new ideas.

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